Privacy Policy

Last updated: August 2026

COSMOS SVM (“COSMOS SVM”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data of visitors to our website.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use our website at cosmos-svm.com and when you contact us through our website.

1. Who We Are

COSMOS SVM provides maritime consultancy, training, compliance, digital ship management and maritime technology solutions.

For any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:

COSMOS SVM
1-3 Filellinon Str., 7th Floor
Piraeus, 18536, Greece
Tel.: +30 694 950 0511
Email: support@cosmos-svm.com

2. Personal Data We Collect

Depending on how you interact with our website, we may collect the following personal information:

  • Full name
  • Email address
  • Telephone number
  • Company or organisation details, where provided
  • Information contained in messages or enquiries submitted through our contact forms
  • Information provided when subscribing to our newsletters
  • Technical information such as IP address, browser type, device information and website usage data, where collected through cookies or similar technologies

We only collect personal data that is necessary for the purposes described in this Privacy Policy.

3. How We Use Your Personal Data

We may use your personal information to:

  • Respond to enquiries and requests submitted through our website
  • Communicate with you regarding our services
  • Provide information about our maritime consultancy, training and digital solutions
  • Manage newsletter subscriptions and send communications where you have provided your consent
  • Improve the functionality, security and performance of our website
  • Monitor and analyse website usage
  • Comply with applicable legal and regulatory obligations

We will not use your personal data for purposes that are incompatible with those described in this Privacy Policy without providing appropriate notice or obtaining your consent where required.

4. Legal Basis for Processing

Where applicable under the General Data Protection Regulation (EU) 2016/679 (“GDPR”), we process personal data on the following legal bases:

  • Consent: where you have voluntarily provided consent, such as when subscribing to our newsletter.
  • Performance of a contract or pre-contractual measures: where processing is necessary to respond to a request or provide services.
  • Legitimate interests: where processing is necessary for the operation, security and improvement of our website and business, provided that these interests do not override your fundamental rights and freedoms.
  • Legal obligation: where processing is necessary to comply with applicable laws or regulatory requirements.

5. Contact Forms

When you submit an enquiry through our website, the information you provide is used solely for the purpose of responding to your request and managing communication with you.

The contact form may request your name, email address, telephone number and message.

We do not sell or rent personal information collected through our contact forms to third parties.

6. Newsletter Communications

If you choose to subscribe to our newsletter, we may use your email address to send you news, updates, information about our services and other relevant communications.

Newsletter subscriptions are based on your consent. You may withdraw your consent at any time by using the unsubscribe option included in our communications or by contacting us directly.

7. Cookies

Our website may use cookies and similar technologies to ensure its proper operation, improve functionality, understand website usage and, where applicable, provide analytics or other services.

Cookies may be used for purposes such as:

  • Essential website functionality
  • Website performance and analytics
  • Remembering user preferences
  • Understanding how visitors interact with our website

Where required by applicable law, non-essential cookies will only be activated after obtaining your consent.

You can manage or disable cookies through your browser settings and, where available, through our website’s cookie management tool.

8. Third-Party Services

We may use third-party service providers to support the operation of our website and business, such as hosting providers, analytics services, email communication platforms, security services and embedded content providers.

Where third parties process personal data on our behalf, we take appropriate measures to ensure that such processing is carried out in accordance with applicable data protection legislation.

Third-party services may process information in countries outside the European Economic Area (EEA). Where this occurs, appropriate safeguards will be implemented in accordance with the GDPR.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.

The retention period may vary depending on the nature of the information and the purpose for which it is processed.

When personal data is no longer required, it will be securely deleted or anonymised where appropriate.

10. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure.

However, no transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

11. Your Rights Under the GDPR

Subject to applicable legal requirements, you may have the following rights regarding your personal data:

  • Right of access – to request information about the personal data we hold about you.
  • Right to rectification – to request correction of inaccurate or incomplete information.
  • Right to erasure – to request deletion of your personal data in certain circumstances.
  • Right to restriction – to request restriction of processing in certain circumstances.
  • Right to data portability – to receive certain personal data in a structured, commonly used and machine-readable format.
  • Right to object – to object to certain processing activities, including processing based on legitimate interests.
  • Right to withdraw consent – where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

12. Data Protection Requests

For any request relating to your personal data or this Privacy Policy, please contact:

Email: support@cosmos-svm.com
Address: 1-3 Filellinon Str., 7th Floor, Piraeus, 18536, Greece

We will respond to your request within the timeframe required by applicable data protection legislation.

13. Right to Lodge a Complaint

If you believe that your personal data has been processed in violation of applicable data protection legislation, you have the right to lodge a complaint with the competent data protection supervisory authority.

For Greece, the competent authority is the Hellenic Data Protection Authority (HDPA).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or data processing practices.

Any changes will be published on this page together with the updated “Last updated” date.

15. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us:

COSMOS SVM
1-3 Filellinon Str., 7th Floor
Piraeus, 18536, Greece
Email: support@cosmos-svm.com
Telephone: +30 694 950 0511